Returns & Exchanges
At One Hundred Stars, we want you to be completely delighted with your unique purchase; if you are not entirely satisfied, you can return your items within 14 days of receipt for a full refund or exchange. Please ensure all garments are returned in their original condition, unworn and with all tags still attached.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Carefully fold your garments and place them in their original packaging, ensuring the return form is included inside the parcel.
- 3.Ship the Parcel
Affix the provided shipping label to the outside of your package and drop it off at your nearest authorized courier location.
- 4.Receive Your Refund
Once our team has inspected the returned items, we will process your refund to your original payment method within 5-10 business days.